As a member of our SMW family, we wanted to reach out to you personally with an update on the steps we are taking to keep our members, our employees and the entire community healthy and safe. Your wellbeing is central to our purpose and our top priority as we join companies around the world responding to the current global health challenge.
We are monitoring the situation and taking appropriate action based on the guidance provided by the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health.
To minimize face to face interactions we ask that you use our online banking at www.smwfcu.com, visit us via our drive up windows or call (651) 747-1500. We are keeping our lobby branches closed for added safety. We will change the Site Alert on our website home page when the lobby’s will reopen.
We have taken proactive steps to maintain the healthiest possible environment by cleaning our spaces thoroughly and frequently. All of our employees have been instructed to follow the CDC’s best practices, including frequent handwashing, to keep themselves and others safe. Those who have traveled to high-risk areas have been required to self-quarantine for the recommended 14 days. We are providing all team members with constant updates and information so they can keep themselves and their families safe.
In most cases, it is easier and faster to manage your accounts with our online and mobile options:
- Mobile App – 24 Hour Access. Download the "SMW Mobile" app for most transactions, including depositing checks.
- SMW FCU Online www.smwfcu.com – 24 Hour Access. Our website provides a quick and easy way to access your accounts by signing into online banking.
- Surcharge-free ATM’s are available at many major retailers and other businesses throughout the Twin City Metro Area. Find our ATM Locator on our website under Locations and Hours.
- Or call us at (651) 747-1500 during business hours. Please understand wait times could be longer than usual.
Drive thru hours in Lino Lakes:
Monday thru Friday 8:00 am to 6:00 pm and Saturday 9:00 am to 12 noon.
Drive thru hours in Maplewood:
Monday, Tuesday, Wednesday and Friday 9:00 am to 5:00 pm. Thursday’s 10:00 am to 5:00 pm.
For over 65 years SMW Financial Credit Union has been building trusted relationships and strong financial futures for our members and the communities that we serve. We will continue to work together to support you and your families through this challenging time.
Thank you for being a loyal member of the SMW Family.